Sentiment analysis


German, English, Spanish, French, Italian, Portuguese, Japonese, Korean, Hindi, Arabic and Chinese.

By the end of 2020, other languages will be translated into English and then analysed.

You will need to contact your Customer Success Manager in order to make a request.

All the content gathered from your community is analysed through the sentiment analysis scope. You can switch between statistics and sentiment mode anytime when you view you segment, your group,...

Sentiment score : percent of positive publications + percent of neutral publications.
Percent of positive publications : (number of positive publications * 100)/ number of publications analyzed.
Percent of negative publications : (number of negative publications * 100)/ number of publications analyzed.
Percent of neutral publications : (number of neutral publications * 100)/ number of publications analyzed.
Percent of mixed publications : (number of mixed publications * 100)/ number of publications analyzed.