Members


It's the date of when the account was created on the community (or joined a group)

We do not provide this data.

Both.

Former members are members who have been deactivated on the community.

In groups, they are the members who left the group. You can get the date they left in exports and in the list hover the status.

Members Engagement score is dealing with how people are engaging with the content of the community, in a group or a segment.

A Member Engagement score = 2*number of posts + number of comments + number of reactions made by the member with the period.

We give more weight to posts because the action of posting is more engaging than just reacting to post.

The top engagers are people who are likely to post more than others. They also engage with the existing content by commenting or reacting.

Click on Analyse (on the top menu) > Groups list > select the group you want > Members metrics > Members list > export in Excel file

Just go to Members metrics> Members list and click on the "..." in the "Actions" column on the wanted members, then click on "Display the member insights".

The Wall of Fame includes top people from all categories: Top Engaged, Top Influencers, Top Commenters etc. If a user is selected in different categories, his picture can appear several times in the Wall of Fame. When you generate the link of the complete Wall of Fame, it then reflects top users for each category (each member can appear only once per category).

If you want to see people profile picture only once and for one category, you can try the mosaic from the Members Statistics.

An "influencer" member is someone who generates the most interactions from other members.

To know this answer, you must export the list of members in Members metrics > List of members in Excel format. In Excel, you will have a "claimed_date" column, if no date is available, the account has not been claimed.

Active Members: members that have posted, commented, reacted on a post or viewed a post within the period
Inactive Members : people who do not participate (do not comment, post or react) and who haven't seen anything
Engaged Members: members that have posted, commented or reacted on a post within the period
Spectators: people who only view posts (do not comment, post and react)

At the moment, we do not have access to the connection data, so we cannot determine if these people connect to the community.

You can see the top engaged people (people who posted, commented or reacted) on your interface (Members metrics).

To get the full list of people, you can export the list of members in Members metrics > Members list. Then, you can remove people with a score of 0 to get the number of people who generate any engagement.

  • Top Commenters: the people who have commented the most on posts on your Workplace. The number of points refers to the number of comments posted.
  • Top Reacters: who react the most to posts on Workplace. The number of points refers to the total number of reactions on Workplace.
  • Top Engaged: the people most engaged on Workplace (who post, comment and react the most). The number of points refers to the engagement score of each person.
  • Top Publishers: the people who publish the most posts on Workplace. The number of points refers to the number of posts published.
  • Top Influencers: the people who most influence other Workplace members (these people generate interactions from other members). The number of points refers to the score of influence of each member.
  • Top Viewers: the people who view Workplace posts the most. The number of points refers to the number of publications seen by the member.

To know the list of members who have not added their profile picture, export the list of members from the Members List. Then, in the Excel file, the "Profile Picture" column > yes or no.