Segments are a customized set of data that you created within our tool. It is based on groups and members.
If you wish to create segments based on personalized data (that we cannot have on the profile of the Community), you can import this data. Please contact your Customer Success Manager.
Custom data is data that is not available through Workplace member profiles (department, location, organization, etc.). You must ask the Customer Success Manager to make this change, by sending him an Excel file containing the new data to add or update.
Or if you use Azure Active Directory to manage the data, you can link your account to Grytics to create new segments from it.
A custom segment allows you to customize the data you want to appear in your segment: for example, a specific group, a specific type of Workplace members, the choice is yours.
For example, you want to create a segment with only members of the Marketing department of your Corporate group on Workplace. Select the group then the Marketing department.
Generate segments allows you to automatically generate all segments of a dimension.
For example, you want to create all segments of the Locations dimension. You'll see all the places saved by your members on their Workplace profiles.
Be careful that the profiles of your members are correctly completed.
Two possibilities:
To add new data to create your Axes & Segments, in Manage Attributes it is necessary to link your Azure Active Directory with Grytics.
Click here to download the guide that will explain: